Use field customization when your team wants to capture different product information during intake, instead of always using the default price, size, and measurement fields.

Before you start

Install and sign in to the Dropstitch mobile app on iPhone.
Use the same Dropstitch account or store on mobile and desktop.
If you want to add custom fields, create those fields first in Set up Attributes in Dropstitch.
Decide which details are useful to capture while the item is still in front of you. Good examples are price, size, condition, SKU, barcode, weight, width, and length.

How it works

After you photograph or measure an item in the Dropstitch mobile app, the app shows an Add Details screen before you send the product to desktop. This screen can show the fields your team wants to fill during intake.

Fields can be available in the native app listing form, the desktop Capture form, or both. For custom Attributes, this is controlled by Form visibility in the Attribute modal:

Native app listing form: show the Attribute in the iPhone listing details form.
Desktop Capture form: show the Attribute in the Capture confirmation form on web.

Only fields that still need manual input appear in this picker. Attributes with AI enabled are not shown because Dropstitch fills those fields after generation. For example, if color is handled by AI, you do not need to fill color in the mobile app Add Details screen.

Hidden fields are not deleted. They are only removed from the intake form. You can still add or update product information later in the Listing Grid.

How to use it

Open the Dropstitch mobile app.
Capture or upload a product.
Measure the item if measurements are part of your workflow.
On the Add Details screen, tap the fields icon in the top right.
In Fields, review the Shown and Hidden sections.
Tap a hidden field to add it to the form.
Tap a shown field to remove it from the form.
Drag shown fields into the order you want your team to fill them.
Close the field picker and fill any details you want to capture for that product.
Tap Send to Desktop.

In Capture on the web app:

Open the Confirm details area after capturing photos for an item.
Click the fields icon.
Select the fields you want to show in the form. Only Attributes enabled for the Desktop Capture form can appear here.
Fill the details that matter for the item.
Click Confirm and send to buffer.

Success check

The mobile app Add Details screen shows the fields you selected.
The web app Confirm details form shows the fields selected for Capture.
Custom Attributes only appear in the form visibility surfaces where they are enabled.
AI-powered Attributes do not appear in the field picker.
The product still reaches desktop review even if you skip optional fields during capture.

Tips

Keep the intake form short. Add fields only when the person photographing the item can answer them quickly.
Use the form for details that are easiest to capture while the product is in hand, such as size, price, SKU, condition, barcode, weight, or measurements.
Do not add fields just because they exist. Extra fields slow down capture if they are not useful at that moment.
Let Dropstitch handle AI-powered fields after generation instead of manually filling them during intake.
If your team uses both mobile app capture and web Capture, decide which manual fields should be available in each form. Some fields may belong in both; others may only make sense in the mobile app or only in desktop Capture.

Advanced settings

The field picker is based on your available non-AI product Attributes. To change what can appear in the picker, update your Attributes setup on the website.

When you create or edit a custom Attribute, use Form visibility to decide where it can be filled manually:

Turn on Native app listing form if the Attribute should be available in the iPhone listing details form.
Turn on Desktop Capture form if the Attribute should be available in the Capture confirmation form on web.
Turn on both if the Attribute is useful in both intake flows.

Use this pattern when deciding what belongs in the intake form:

Field type	Show it during intake when	Leave it out when
Price	The photographer already knows the target price	Pricing is reviewed later by another team member
Size	The tag size or true size is checked during capture	Size is inferred or reviewed later
Measurements	Width, length, or weight are measured during the photo flow	Measurements are not part of the current item type
Condition	Condition is easiest to judge while handling the item	Condition is generated or reviewed later
SKU or barcode	The item needs a physical stock reference at intake	Stock coding happens later in the workflow
Custom Attributes	The value is manual and useful during capture	The value is AI-powered or better reviewed in the grid

Troubleshooting

I do not see an Attribute in the field picker: check whether that Attribute has AI enabled. AI-powered Attributes are intentionally hidden from the mobile app and Capture intake forms.
I created a custom Attribute but it still does not show: edit the custom Attribute on the website and check Form visibility. Enable Native app listing form, Desktop Capture form, or both, depending on where the field should appear.
I need full control over AI-powered fields: update the Attribute settings on the website, then review the generated value later in the Listing Grid.
I removed a field by mistake: open the field picker again and add it back from Hidden.
The web Capture form does not show the fields I expected: check the field picker in Confirm details and make sure the fields are selected.
I skipped details during capture: continue the workflow and update the product later in Product Buffer or the Listing Grid.

Value reflection

Without a configurable intake form, every team has to work around the same fixed fields even when their capture process is different. Customizing the Add Details and Confirm details fields keeps the photo flow focused on the information your operators actually know at that moment. That reduces repeated cleanup later without forcing the mobile app or Capture to become the full listing review surface.